Frequently Asked Questions

Find answers to common questions about ticket purchases, refunds, and more.

To purchase a ticket, browse through our events, select your preferred event, and click on "Get Tickets." Choose your seats, ticket type, and complete the payment process to finalize your purchase.

Refunds are subject to the event organizer's policy. In most cases, tickets are non-refundable unless the event is canceled or rescheduled. Please review the event details for specific refund terms or contact our support team for assistance.

After completing your purchase, your tickets will be sent to your registered email address. You can also access and download your tickets by logging into your account on our website.

If you've lost your ticket, log in to your account to re-download it from your purchase history. If you need further assistance, contact our support team, and we’ll help you retrieve your ticket.

Ticket transfer policies vary depending on the event and the organizer’s policy. Check the event details to see if ticket transfers are allowed, or contact support for additional assistance.

If an event is canceled, you may be eligible for a refund, depending on the organizer’s policy. We will notify you via email and update your account with details on the refund process.